The mission of the Village of Hoffman Estates is to continually improve the quality of life for our residents and business community by providing responsive and efficient municipal services.

Organizational Principles

We believe that the municipal government exists to serve the residents and business community.

We believe that continuous improvement in the quality and methods of services is essential to maintain a standard of excellence in municipal government.

We believe that the Village Board provides the leadership and guidance to meet the needs of our community.

We believe that our employees are a valuable resource to our community and through their personal and professional growth, enhance the quality of services.

We believe that encouragement of citizen participation and community involvement is essential for good government.

We believe that the Village should continually evaluate its services in an environment of rapid social, cultural, economic and technological change.

We believe that the Village should continue to be a leader in municipal government.

Our Vision

Excellence - The Village will be a model of excellence in providing municipal services.

Leadership - The Village will provide leadership to manage change and encourage creativity, productivity, and innovation.

Commitment - The Village is committed to continually improve the quality of services to our residents and our employees.

Communication - The Village will communicate openly with honesty and integrity.

Environment - The Village will foster good stewardship of our natural environment through protection and conservation of natural resources.

Diversity - The Village will leverage its strength as a uniquely diversified community by developing interactive relationships with all residents in order to enhance the quality of life throughout the Village.

Resources - The Village is dedicated to ensuring that resources are used efficiently and wisely toward the achievement of our mission.