Village of Hoffman Estates
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Sanitary Sewer
Storm Sewer
Water Division
Flooding? Sewer Blockage? If you are experiencing flooding or a sewer blockage call the Public Works Department at (847) 490-6800. If the event occurs before or after hours, please contact the Police Department (847) 882-1818. (Public Works is open - Monday – Friday from 8:00 am - 4:00 pm) |
Sanitary Sewer
The Village’s Sanitary Sewer Division’s responsibilities include preventative maintenance and repairs of (187) miles of sanitary sewer mains, over (5,200) manholes, and (16) sanitary lift stations. Other maintenance activities include routine televising, flushing, root cutting, and the maintenance and repair of pumps, motors and electrical components.
Storm Sewer
The Storm Sewer Division is responsible for the maintenance and repair of all Village owned storm sewer infrastructure and storm drainage ways. The Village currently maintains (224) miles of storm sewer pipe ranging between four and seventy‐two inches in diameter, over (60) miles of creek lines, (4,100) catch‐basins, (1,100) outlets, and (6,479) street inlets. Monthly inspections are performed on all Village drainage ways and lake/pond outfall pipes to reduce the risk of flooding during heavy rain events.
Water
Division
The Water Division’s responsibilities include the supply, distribution, and quality assurance of water within the Village, and complying with all Federal and State of Illinois Environmental Protection Agency standards. Water infrastructure includes (7) elevated towers, (4) reservoirs, (2) high service pumping stations, (2) booster stations, (7) emergency supply wells, (3,040) fire hydrants, (240) miles of water main, (3,300) valves, and over (15,000) water meters.
For questions about your water usage, bill amount, or final water bill, please call Water Billing at (847) 843-4824, or email utility.billing@vohe.org .
Cross Connection Program (Backflow)
Creek Maintenance Program
Frequently Asked Questions (Water)
Public Works Department - (847) 490-6800 - PublicWorks@vohe.org