Electricity Aggregation Program

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*For questions specific to electric billing or service outages, please contact ComEd at 800-334-7661.*

The Village's most recent aggregation program with Eligo Energy ended in October 2023, and all residents previously using Eligo for electric supply have been transferred back to ComEd. The Village does not have an aggregation program at this time, but will continue to monitor the markets to determine whether savings may be available through aggregation.

Electricity customers still have a choice of energy suppliers. Those interested in choosing an alternative to ComEd are encouraged to visit the Illinois Commerce Commission website at www.pluginillinois.org to learn more about electricity supply and to compare current rates.

To file a complaint against dishonest retail electricity supplier solicitations, contact the ICC's Consumer Services Division complaint line at 800-524-0795. Customers may also file a complaint online.

What is municipal aggregation of electricity?

There are two main components to electricity: supply and distribution.

• The supply of electricity is generated at the power plant; electricity can be supplied by ComEd or many other companies.
• Electricity is then transmitted and distributed to homes and businesses through ComEd's infrastructure and power lines.
• BOTH components appear on a single bill from ComEd.

An electricity aggregation program allows municipalities to pool residential and small commercial retail customers together for the joint purchase of electricity. Communities may be able to leverage the buying power of thousands of residents and small businesses to obtain lower supply rates or other benefits.

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For more information about Hoffman Estates' municipal electricity aggregation program, residents are welcome to contact the Village Manager's office at 847-781-2600.

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