Health Information/ FAQ's/ Links

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Health Information for Hoffman Estates

Health Information/ FAQ's/ Links

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Health Information for Hoffman Estates

Health and Human Services understands the importance of keeping residents informed. As part of our promise to make your health our priority and to keep up to date on the latest health and wellness information, we have designed this page to answer questions you may have on a variety of topics.

The following Health topics are located on this page:





Cooling Centers in Hoffman Estates

If you, a friend, neighbor or family member do not have somewhere to cool off, the Village of Hoffman Estates has identified 3 locations in Hoffman Estates where residents can cool off from the summer heat.  Locations and times are below.

Schaumburg Township
One Illinois Blvd., Hoffman Estates, IL 60194
TTY: 847-884-1560
Cooling Center open during facility hours:
M-F 8:30am - 10pm

Hoffman Estates Park District Ice Arena
1685 W Higgins Road
Hoffman Estates, IL 60195
Cooling Center open during facility hours:
M-F 5:15am - 10:30pm, Sat 6am - 10:30pm, Sun 7am - 10:30pm

Hoffman Estates Park District Willow Recreation Center
3600 Lexington Drive
Hoffman Estates, IL 60195
Cooling Center open during facility hours:
M-F 6am - 10pm, Sat 6am - 5pm, Sun 7am - 2pm

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Northwest Suburban Service Directories
The Department of Health and Human Services recognizes that it is sometimes difficult to find out about the services available in your community. The following links were developed in order to help you find these services. If the below directories were not helpful for finding what you are looking for, feel free to call our department at 847-781-4850. We will be happy to assist you in finding a specific service.

  • Township of Palatine Service Directory
    The Township of Palatine is proud to announce that they have their Services Directory available free-of-charge to everyone who visits the website!
  • NorthStar Net Arlington Heights
    The NorthStarNet is a regional only community information network. This directory is maintained by the Arlington Heights Memorial Library.

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West Nile Virus

Every year, Health and Human Services receives many calls from residents asking about the West Nile Virus. The following links and information were compiled to answer basic questions about the Virus, how you can report finding a dead bird in your neighborhood, and reducing the risk of mosquito bites and West Nile Virus.

  • Northwest Mosquito Abatement District (NWMAD) Webpage
    Information on Mosquitos, West Nile Virus and how to report a dead bird/animal can be found on this website. As of June 30th, the NWMAD has received 136 dead bird reports. The public is encouraged to report dead birds on this website. Knowing this information allows the district to better focus their control efforts. The Cook County Department of Public Health (ccdph) is testing dead birds for West Nile Virus. Anyone wishing to have recently dead crows and blue jays tested for virus should phone the ccdph at 708-492-2650. The schedule for mosquito spraying is also located on this site.
  • CDC West Nile Information
    This website provides a map of West Nile Virus activity in the United States posted on June 21, 2005.

Reduce the Risk of Mosquito Bites and West Nile Virus
Avoid outdoor activity if possible from dusk to dawn when the mosquitoes bite the most. If you do go out, wear light colored protective clothing and insect repellant (always read label warnings and directions).

Make sure mosquitoes do not enter homes through unscreened or broken doors or windows. Residents are encouraged not to create mosquito harborage areas. Make sure tall grassy areas are trimmed and other vegetation is cut back. If plants must be watered, do so in the morning so the vegetation and soil has a chance to dry making it less attractive to mosquitoes. Empty any containers holding stagnated water like tire casings, birdbaths, flower pots and barrels that may produce mosquitoes. Un-maintained swimming pools may produce thousands of mosquitoes.

Call the Northwest Mosquito Abatement District (NWMAD) to report stagnant water areas that remain wet for more than 7 days. Additional mosquito avoidance/control practices may be found at the NWMAD website above. (information provided by the NWMAD)

Frequently Asked Questions
Who should I contact if I have a health complaint/concern about a business, organization, apartment complex or restaurant?  The Village's Code Department inspects all health code concerns. The Code Department can be contacted at 847-781-2631.

Where can I get a list of daycare or childcare services in Hoffman Estates?
A list of childcare in Cook County can be obtained by calling Action for Children at 773-687-4000.

How can I learn more about public aid (food stamps, link card, WIC, Medicaid)?
For questions on food stamps, link card, and medicaid contact the Illinois Department of Health and Human Services Public Aid office at 847-843-1400. Questions about the WIC program, call 630-289-3800.

How do I apply for AllKids Health Insurance?
Health and Human Services assists with filling out AllKids applications. Call the department at 847-781-4850 to set up an appointment.

Are the counseling services confidential?
The Department of Health and Human Services is dedicated to protecting the confidentiality of it's clients. Records in the Department of Health and Human Services are separate from all other Village documentation. Records are protected under the Illinois Confidentiality Act. If you have any questions about the Confidentiality Act, please call the department to discuss them.

Can I afford counseling?
Counseling is affordable for Hoffman Estates residents! The Department of Health and Human Services offers Individual, Family and Couples counseling on a sliding scale based on income.

Does Health and Human Services provide presentations to community groups?
Yes, Health and Human Services offers community education presentations on a wide range of topics. There is no fee for this service. Presentations can be given in the Village Hall or in the community. If interested, please contact the department.

Does the department loan out bath equipment?
No, the department offers wheelchairs, walkers, crutches and canes for temporary loan to Hoffman Estates residents only.

Does the department provide Flu Shots?
Yes, the department provides flu shots on a limited basis to Hoffman Estates residents. Flu shots usually become available during October or November. Flu Clinics are generally offered after October 1st. Call the department's Flu Hotline at 847-252-5441 to find out information on eligibility requirements and the clinic schedule.

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